Terms and Conditions
These terms and conditions apply to all wedding stationery orders made through our website www.afarmersdaughter.co.uk, via phone and email.
All of our wedding stationery is made to order, therefore each order is individual and produced specifically for each customer.
All orders are arranged with us direct and copies of text and confirmation will be made via email at firstname.lastname@example.org or email@example.com
Our turnaround time is usually three weeks and we recommend allowing for 20 working days. Bespoke design orders may be longer. Included in this timeframe are layouts and organisation, checking of digital proofs, delivery of the finished sample and the print and making time of the full order. We therefore recommend as much notice as possible.
Our service and order accuracy
We will send email proofs for you to check throughout the order and design process. We work from the wording and text provided by you and therefore the accuracy of the wording is the responsibility of you the customer.
Before printing the final quantity of wedding invitations, a full printed proof will be sent to you at the address supplied and once approved this is the final sign off of the order. Any amendments at this time will be sent for approval via email.
After signoff of the sample we proceed immediately to the print stage. The design and text cannot be amended after signoff. As such any errors spotted after this time will incur a charge to be corrected or reprinted. This charge is at our discretion depending on the size and nature of the order and error and print stage.
At every stage, we urge customers to double check the text supplied very carefully.
Spelling and grammar
Both spelling and grammar are the responsibility of the customer. We will endeavour to point out mistakes however we do not make a judgement on the grammatical conventions used by our customers. Consulting a professional proof reader can allay any concerns regarding correct punctuation and grammar should you wish to clarify anything.
Payment of the full order amount will be taken prior to delivery, a deposit for larger orders may also be requested. We will not dispatch any orders until payment is made. Any errors on invoices must be reported within 3 days of receipt of invoice.
We print everything to order. Slight variations in paper and print colour may occur. We reserve the right to change paper or ink at any time without notice.
Prior to the sample stage there is no obligation to proceed with the order unless using a specially commissioned design. If an order has been approved and confirmed and after the sample has been received a cancellation charge will be incurred. The cancellation charge is at our discretion depending on the nature of the order and the stage we have reached upon cancellation. Typically if an order has not yet been printed the charge will be made to cover the materials and time spent on the order so far. If an order has been printed or part printed a fee up to the full amount will be incurred.
In these terms and conditions:
‘us’ and ‘we’ means ‘A Farmer’s Daughter’
‘you’ and ‘your’ means the person ordering goods under these terms and conditions.